Stiekema StudioNederlands

Case sheet

Lowe's Mobility Care

An accessible site for an American medical transport company, with an AI-assisted CMS: the owner changes text through a chat assistant that stays within hard limits.

XBAS Business Intelligence · Almere NL · Case lowes-mobility-care

Diagram of the AI administration of Lowe's Mobility Care: the owner asks the admin assistant for something in plain language, and it takes one action per request (a proposal within the fixed list of seven text fields, a follow-up question, or an escalation); a separate publishing step validates everything again and refuses on conflicts, after which Sanity delivers the published document to the site; outside the list it becomes a prefilled message to the administrator.
Plate · Lowe's Mobility Care · diagram in Dutch

Summary

A marketing site for a transport company for seniors and medical appointments, with accessibility as the starting point: a large base type size, high contrast, visible focus. The unusual part sits in the administration: alongside the full Sanity Studio there is a shielded admin page where the non-technical owner asks an AI assistant for a change in plain language. The assistant may only make proposals within a fixed list of text fields; a separate publishing step validates everything again before anything on the site changes.

The brief

Family in the US run a transport company for seniors and medical appointments. The site had to be accessible for that audience, and maintainable by a non-technical owner - without a language model getting free rein on a live site.

What I built

  • A one-pager with services, testimonials, contact details and a call-back and quotation form, without a database (leads land in a spreadsheet and the mailbox through a webhook)
  • Accessibility as the starting point: a larger base type size, visible focus states and WCAG AA as the floor, for an audience of seniors
  • Sanity as the CMS with the full Studio on its own route; the site falls back on fixed text when the CMS is unreachable
  • A shielded admin page where the owner asks an AI assistant for changes in plain language (Sanity Content Agent through the Vercel AI SDK)
  • The assistant may only propose: read and write rights are switched off, and there is a fixed list of seven text fields it may touch
  • A separate publishing step that validates every proposal again: the field list, lengths and formats, and conflict detection against interim changes and open drafts in the Studio

In detail

  • An AI-assisted CMS with hard limits: within the allowlist the assistant makes a proposal; anything outside it becomes a prefilled message to the administrator, never a silent change
  • The write token stays server-side; in the CMS itself the owner has read rights only
  • Proposal and publication are separate steps, with conflict detection so an outdated proposal does not quietly overwrite something
  • One AI action per request, with a limit per hour: no agent that carries on by itself
  • Large type, high contrast and visible focus for the audience of seniors

Outcome

Runs on a temporary environment while its own domain is pending; the AI admin route is built and is being put into use together with the owner.